Tudo Privacy Policy

This privacy policy explains how your personal information is collected, used, stored and protected by us. This policy mainly applies to users of our website, mobile application and other online services. Our privacy policy may change from time to time. Once there’s a change, we will inform you either by providing you with notice on our website and mobile application or by sending you an email notification, also the date at the top of the policy will be revised. We implore you to look through this privacy policy when you want to make any form of interaction with us, as this will help you stay informed about our practices and ways we can help you protect your privacy. This privacy policy applies to the services provided by Tudo (‘we’ or ‘us’).

1. Information we collect- The information you give to us: When you create a Tudo account or communicate with us about your Tudo account, we collect personal information from you, which may include: your name, address, phone number, email address, date of birth, bank account information, BVN, username, password and your next of kin details. By providing your personal information to us, you agree to our collection, use, storage and disclosure of such information. Information about your transactions with us: When you use your Tudo account to perform financial transactions, we have access to information linked with each transaction you make, including the time, amount and merchant details. Information from Third parties: We collect information about you from third party service providers to verify your identity and to prevent fraud. Information automatically collected: When you use any of our services, we automatically collect information about you, which includes: Log Information: We log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, location preferences, date and time stamps of transactions, system configuration information, other interactions with our services. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. Information Collected by Cookies and Other Tracking Technologies: We use different technologies to collect information on our Services, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience. By accessing or using our Services, you consent to the placement of cookies on your Devices as described in this Privacy Policy. If you prefer not to receive cookies through our Services, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. Unless you set your browser settings to refuse all cookies, our system may issue cookies when you access or use our Services. If you set your browser settings to refuse all cookies, the performance of certain features of our Services may be limited or not work at all.

2. Use of Information: We may use your information for the following: - To improve and maintain our products and services. - To make and process transactions and send you transaction confirmations. - To verify your identity and prevent fraud. - To respond to your queries and questions and provide you with excellent customer service. - To communicate with you about products, services, offers, promotions, and events offered by Tudo and also provide you with information we think will be of interest to you.

3. Sharing of Information: We may disclose any information we collect about you, including personal information to affiliates and non-affiliated third parties, if you request it or authorize it, they include: - If the information is provided to help complete a transaction for you With financial service providers, including the financial institutions identified in your cardholder bank agreement that provide banking services in connection with your Tudo account - In response to a request for information, if we are required by, or if we believe disclosure is in accordance with, any applicable law, regulation or legal process. - With relevant law enforcement officials or other third parties, such as investigators or auditors, if we believe it is appropriate to investigate fraud. - If we believe your actions are not in accordance with our user agreements or policies, or to protect the rights, property and safety of Tudo or others. - As permitted by applicable law or otherwise described in this Privacy Policy. When you are no longer our customer, we continue to share your information as described in this Privacy Policy.

4. Your Rights:You have a right to consent to this Privacy Policy and to withdraw your consent at any time. If you choose not to receive offers or other notices from us anymore, you can decide to opt-out by contacting us or by following the "unsubscribe" instructions in any communication mails you receive from us. You have a right to a copy of the personal data we hold about you, as well as the information about what we do with it, who we share it with and how long we hold it for.

5. Security: We take careful measures to protect all information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.Tudo formulates policies to protect the confidentiality and security of your personal information, including a privacy protection policy. We limit the access to your personal information to anyone that has a reason to know such information, and formulate security practices and procedures to protect the confidentiality and security of such information and prohibit unlawful disclosure of such information in accordance with its policies. You are responsible for keeping your password confidential, we advise you not to disclose your password to anyone. We endeavour to protect personal information, but we cannot guarantee the security of data transmitted to us or by us. We will notify you and any applicable regulator of a breach where we are legally required to do so.